This year actually marks the 20th anniversary for Scania Assistance. They are a global lifeline for trucks, engines and even buses. If you work in driving jobs, HGV jobs or even driver recruitment then you will know how vital their assistance can be if you ever break down. Scania turn 20 in 2018 and they have been helping drivers in more than 20 different countries. If there is ever a problem then they take the vehicle to the nearest workshop and they also work diligently to get you back on the road as soon as possible.

Scania Assistance started out when the owner of the brand realised that there was not a single point of contact to help those who found themselves broken down at the side of the road. This is especially the case for those who are driving in other countries.

The central office also works to deal with invoicing, advice, information and even bookings as well. One good sign is that out of the 200,000 problems they deal with every single year, only a few of them come with complaints. There are still some things to be turned around when it comes to cross-border complaints and when a cross-border does need attention, the central head office tries to get the issue sorted out in 15 days. This is a huge improvement compared to the 65-day wait that they had a couple of years ago.

Scania really have developed from being a heavy vehicle manufacturer to being a transport solution provider and every new truck that they have makes way for brand new technology to be implemented. This is just one of the many things that helps Scania to stand out from the rest of the vehicles that are on the market and it's no wonder that they are the first choice for truck drivers across the world.