Guidance & Support

Safe Lifting Guidelines

1. Plan Ahead
   Think before you lift. Know where the load is going and use handling aids if available. If the load is heavy or awkward, get help. Clear any obstacles and, for longer lifts, consider resting the load partway on a table or bench to adjust your grip
2. Foot Positioning
   Stand with your feet apart, one foot slightly ahead of the other, to maintain balance and stability
3. Maintain Good Posture
   Bend your knees slightly and keep your back straight. Avoid squatting or stooping. Lean forward a bit to get a good grip, but keep your shoulders and hips aligned
4. Get a Secure Grip
   Keep your arms inside the boundary formed by your legs. A hook grip (curved fingers) is less tiring and more secure than a straight finger grip. Adjust your grip smoothly if needed during the lift
5. Keep the Load Close
   Hold the load close to your body, keeping the heaviest side near your torso. If the load is far away, slide it towards you before lifting
6. Lift Smoothly
   Avoid jerking the load—lift in a controlled and steady motion
7. Move Your Feet
   Turn by moving your feet, not twisting your back
8. Keep Your Head Up
   Look forward while lifting and handling, not down at the load, once it’s secured

Disclaimer

This information has been gathered from sources including GOV.UK and RoSPA. Although every effort has been made to ensure accuracy, Quicktemp and its affiliates accept no liability for any errors or omissions.

Failure to properly secure a load can lead to serious injuries or even fatalities, putting not only the driver but also other road users, pedestrians, and workers at risk. A poorly secured load may shift during transit, affecting vehicle stability, increasing the risk of rollover, and becoming a hazard during unloading.

Risks of Poor Load Securing

• Loads may shift during braking or cornering, affecting vehicle handling
• Unstable loads can fall out when the vehicle is opened, endangering those unloading
• Even without injuries, damage to the load and vehicle can be costly

Who is Responsible

Both drivers and those loading vehicles must ensure that the load remains secure and stable throughout the journey.

• Risk Assessment: Loading and unloading should always be subject to a risk assessment and carried out by trained personnel
• Proper Equipment: Use suitable vehicles and securing equipment. Don't rely solely on the load’s weight to keep it stable

Load Securing Equipment

The right securing equipment depends on the type of load. Options include:

• Clamps, chains, steel wire ropes, webbing harnesses, nets, storing bars, and special bolts

All securing tools must be regularly inspected for wear and damage, especially items like webbing and ropes that are subject to wear from frequent use.

30-Second Safety Reminders

• Check the Load: Ensure the vehicle can handle the weight, size, and type of the load
• Handling Impact: Remember that load size and weight will affect vehicle handling
• Regular Inspections: Always check the load before setting off and at regular intervals during the journey
• Safety Procedures: Have clear safety procedures in place for loading and unloading

Don’ts

• Don’t overload the vehicle or its axles
• Don’t position loads too far back, as this reduces weight on the steered axles
• Never move the vehicle until the load is fully secured
• Avoid climbing onto the vehicle or load without proper safety measures

Legal Responsibilities

The Road Traffic Act (1991) makes it clear that using a vehicle with an unsafe load is illegal. The Health & Safety at Work Act (1974) and Workplace Regulations (1992) further reinforce the need for safe loading and unloading processes.

Load Securing Guidelines

• Pre-Check the Vehicle: Ensure that the load platform, bodywork, and anchorage points are in good condition
• Low Centre of Gravity: Keep the centre of gravity low by placing heavier items near the bottom and centre of the vehicle
• Distribute Weight Evenly: Use pallets or boards to evenly spread the weight across the vehicle platform, especially with smaller, heavier loads
• Tie it Down: Use anchorage points attached to the chassis to secure loads, not rope hooks. Place loads in contact with the headboard where possible, or fill gaps with empty pallets to prevent sliding

The Cost of Failure

Each year, around 4,000 successful prosecutions are made for unsafe loads, with penalties including fines up to £5,000, three penalty points, and potential disqualification. Apart from safety risks, the financial and operational costs of improperly securing a load are significant.

Conclusion

Ensuring that loads are properly secured not only helps to prevent accidents but also avoids expensive damage to both loads and vehicles. It's a simple yet essential step that can save lives and reduce liability.

Disclaimer

This information has been gathered from sources including GOV.UK and RoSPA. Although every effort has been made to ensure accuracy, Quicktemp and its affiliates accept no liability for any errors or omissions.

The Highway Code is a must-read for everyone using the road, especially professional drivers. It applies across England, Scotland, and Wales, with a different version for Northern Ireland. Following the Code not only improves road safety but also helps you avoid fines and penalties. Research shows that many people overestimate their knowledge of the Code, so it’s worth revisiting regularly. You can view it online, download an app, or purchase the book.

A Bit of History

The Highway Code was introduced in 1931, with just 18 pages aimed at making roads safer as vehicles became more common. Back then, there were only 2.5 million vehicles on UK roads, compared to 39.2 million by September 2021.

Why Is the Highway Code Important?

Many of the rules in the Code are legal requirements. Breaking these rules can lead to fines, penalty points, licence disqualification, or even imprisonment. These rules are marked by the terms Must/Must Not. While not all rules carry legal consequences, the Code can still be used as evidence in court.

A Code for Everyone

The Highway Code isn’t just for drivers - it covers all road users, including pedestrians, cyclists, and motorcyclists. It’s designed to promote consideration and safety for all. Key sections include:

• Hierarchy of Road Users
• Rules for Pedestrians
• Rules for Cyclists
• Rules for Motorcyclists
• General Rules for All Drivers and Riders
• Driving in Adverse Conditions
• Motorways

Do You Know Your Road Signs?

The UK has around 4.6 million road signs, twice as many as 20 years ago, and this number may be reduced due to concerns they cause distractions. While most of us think we know them, evidence suggests otherwise. Here’s a quick refresher:

• Circle: Usually instructions
• Triangle: Warnings
• Rectangle: Information
• Octagon: Stop
• Inverted Triangle: Give Way

Colour Codes for Signs

• Red: Prohibitions
• Blue: Positive instructions or motorway directions
• Green: Primary roads
• Brown: Tourist information
• Yellow: Emergencies, diversions, or roadworks
• White: Non-primary or local routes

Fun Facts About the Highway Code

• The cow crossing sign is based on a real cow called Patience from Warwickshire
• UK road signs were designed in the 1960s by Jock Kinnear and Margaret Calvert
• There are five main types of pedestrian crossings: zebra, pelican, puffin, equestrian, and toucan (for cyclists and pedestrians)

This guide is a quick reference and not a substitute for the full Highway Code, so make sure to keep your knowledge up to date!

Disclaimer

This information has been gathered from sources including GOV.UK and RoSPA. Although every effort has been made to ensure accuracy, Quicktemp and its affiliates accept no liability for any errors or omissions.

The EU Drivers’ Hours Regulation EC561/2006, which came into effect on 11th April 2007, governs the driving hours, breaks, and rest periods for professional drivers in the UK. Here’s a brief summary of the key points.

Driving Time Limits

• Daily Limit: 9 hours per day (can be extended to 10 hours twice a week)
• Weekly Limit: 56 hours in any one week
• Fortnightly Limit: 90 hours over two consecutive weeks

In addition, your total working time (driving plus other work) is subject to the Road Transport (Working Time) Regulations (RT(WT)R) and must not exceed

• 60 hours in any one week
• An average of 48 hours per week over a reference period of 17-26 weeks

Driving Breaks

• After 4 hours 30 minutes of continuous driving, you must take a break or breaks totalling 45 minutes
• If breaks are taken during this period, the first must be at least 15 minutes and the second at least 30 minutes
• You cannot split the 45-minute break into smaller periods

Daily Rest

• A daily rest period of 11 hours is required within any 24-hour period
• This can be reduced to 9 hours up to three times between two weekly rest periods (no compensation needed)
• Rest can be split into two periods: at least 3 hours and 9 hours, making a total of 12 hours

Weekly Rest

• After six consecutive 24-hour periods, a new weekly rest period must begin
• The weekly rest must be at least 45 hours. This can be reduced to 24 hours once in any two consecutive weeks
• Any reduction must be compensated by the end of the third week in a single block, added to a rest period of no less than 9 hours

Interruptions and Exceptions

• Daily and weekly rest periods must be uninterrupted, meaning drivers must have full control over their own time
• An exception may apply during ferry crossings or in emergencies

For multi-manning, drivers must take a daily rest of at least 9 hours within 30 hours after the end of the previous daily or weekly rest period (the vehicle must be stationary during this time)

Driver Obligations

• Comply with rest and break requirements
• Record all “other work” activities under RT(WT)R using the cross hammers symbol
• Use the packing case symbol to record availability
• Keep records of driving periods for the current day and the previous 28 days for roadside checks
• If your digital driver card is lost, stolen, or damaged, follow manual entry requirements

The DVSA in Great Britain and the DVTA in Northern Ireland are responsible for enforcing these regulations.

For further details, refer to the full regulation or contact your employer for clarification on any exceptions.

Disclaimer

This information has been gathered from sources including GOV.UK and RoSPA. Although every effort has been made to ensure accuracy, Quicktemp and its affiliates accept no liability for any errors or omissions.

Summer, from June to August, brings heat and occasional heatwaves to the UK. Whether you're working in a hot cab or taking a long drive, these tips will help you stay cool and safe.

Before Heading Out

• Check your tyres: High temperatures can increase tyre pressure and wear. Make sure they're properly inflated and inspect for damage to avoid blowouts, especially on long journeys
• Brakes: Heat can cause brakes to lose effectiveness. If you're carrying a heavy load downhill, shift to a lower gear to reduce strain on the brakes
• Engine oil & coolant: Low coolant can lead to overheating. Consider using higher-viscosity oil to protect the engine during hot weather
• Air-conditioning: Ensure your air-con works before a heatwave. Book a re-gas if needed
• Pack cool essentials: Consider a mini fridge for cold drinks, and freeze water bottles. Keep cooling sprays or handheld fan misters ready for breaks

On the Road

• Stay hydrated: Dehydration can impair driving just like alcohol. Drink plenty of water, especially on long journeys
• Wear cool clothing: Opt for light, breathable fabrics to stay comfortable
• Parked up: Keep the air-con running if you need to wait in the vehicle, as temperatures inside can rise quickly
• Wear a hat & sunglasses: Protect yourself from the sun’s glare and UV rays with a hat and proper sunglasses. Avoid overly dark tints, as they can impair vision and may be illegal for driving
• Sunscreen: Protect your skin from sunburn, even inside the vehicle

Air-Con vs Open Windows

At low speeds, like in town, open windows are fine for staying cool. However, at higher speeds, like on motorways, using air-con is more fuel-efficient due to wind resistance

Keeping Your Cab Cool

Where possible, avoid driving during the hottest parts of the day and try to park in shaded areas. Use windscreen sunshades to reflect the heat when parking in direct sunlight.

Staying cool is key to staying safe, so plan ahead and take care during the summer months.

Disclaimer

This information has been gathered from sources including GOV.UK and RoSPA. Although every effort has been made to ensure accuracy, Quicktemp and its affiliates accept no liability for any errors or omissions.

As a professional driver, your health and well-being are critical to your safety and performance at work. Here are some practical tips to help you stay in top condition and drive safely.

1. Daily Vehicle Checks

Before any journey, conduct a thorough walk-round check to ensure the vehicle is safe and roadworthy. This is vital not only for your safety but for others on the road.

• Inside the cab: Check access, seat position, seatbelts, mirrors, and controls
• Wheels & tyres: Look for damage and ensure wheel nuts are secure
• Other checks: Verify visibility, load security, brakes, fuel, fluids, and couplings

2. Get Enough Sleep

Fatigue is a factor in 20% of all road accidents. Ensure you're well-rested before starting any journey.

• Lack of sleep impact’s reaction times and decision-making
• Take regular breaks and pull over if you feel drowsy
• Follow Drivers' Hours Rules to stay safe

3. Adapt to Weather Conditions

Weather can significantly affect driving conditions. Be prepared for anything from rain to bright sunshine.

• Adjust your driving speed and style to match road conditions
• Always check the weather forecast before starting your trip

4. Safe Loading

Handling and loading can be hazardous, so safety should be a top priority.

• Follow all safety rules and signage and stay aware of other vehicles and personnel
• Inspect equipment for damage and ensure the load is secure, not overweight, and doesn’t block your vision

5. Mind Your Speed

Driving too fast contributes to 28% of fatal crashes in the UK.

• Know the speed limits and stopping distances for your vehicle
• Reducing speed by just 1mph can lower crash rates by 5%
• Practice defensive driving to reduce speed, fuel consumption, and stress

6. Avoid Distractions and Manage Stress

Distractions and stress can cause a lapse in concentration while driving.

• Obvious distractions include adjusting the radio or using a phone
• Emotional stress from personal issues can impact your focus
• It is illegal to use a handheld mobile phone while driving – keep it out of reach

7. Handling Accidents and Breakdowns

In case of an accident or breakdown, your safety is the priority.

• Use the hard shoulder or an emergency refuge area if possible and turn on hazard lights
• Exit the vehicle from the passenger side, away from traffic
• If you're unable to move the vehicle, contact the police immediately

8. Focus on Your Health

Staying physically and mentally fit is crucial for your well-being as a driver.

• Diet: Maintain a balanced diet, limit fast food, and stay hydrated
• Exercise: Stay active by walking when you can and keeping fit outside work
• Eye Tests: Regular eye checks are essential – poor vision can lead to accidents

9. Personal Safety

HGV drivers may face risks such as theft or physical attack, particularly when carrying valuable loads.

• Always remove your keys and lock your vehicle when leaving it
• Plan your route and keep load documentation out of sight
• Park in well-lit, secure areas, especially at night

10. Mental Health Matters

Mental health is just as important as physical health. Professional drivers are identified as a high-risk group for mental health issues.

• If you’re feeling stressed or overwhelmed, don't hesitate to seek help
• Remember, it's okay to talk about mental health – you’re not alone

These tips are a guide to help keep you safe and well on the road. Stay vigilant and take care of both your physical and mental health.

Disclaimer

This information has been gathered from sources including GOV.UK and RoSPA. Although every effort has been made to ensure accuracy, Quicktemp and its affiliates accept no liability for any errors or omissions.

The Driver Certificate of Professional Competence (CPC) is a mandatory qualification for LGV (Large Goods Vehicle) and PCV (Passenger Carrying Vehicle) drivers, aimed at improving road safety and enhancing driver skills. Introduced under EU Directive 2003/59, it became a legal requirement for LGV drivers on 10th September 2009. All professional drivers must hold a Driver Qualification Card (DQC) to drive commercially, with only a few exemptions.

CPC Requirements

• New LGV Drivers: Those obtaining a category C, C1, C+E, or C1+E licence must also obtain the initial Driver CPC to drive professionally. Following this, drivers are required to complete 35 hours of periodic training every five years
• Existing Drivers: Drivers with ‘acquired rights’ don’t need to take an initial test but must also complete 35 hours of training within each five-year period to keep their Driver CPC valid

Driving without a valid Driver CPC can lead to fines of up to £1,000 for both the driver and the operator, and drivers can be suspended from work until they comply.

Driver Qualification Card (DQC)

The DQC is valid for five years, with an expiry date specific to each driver. To maintain it, drivers must complete 35 hours of periodic training, which can be taken in blocks of seven hours. It’s recommended to complete at least one seven-hour course per year to spread the cost and time commitment.

Maximising CPC Training Benefits

CPC training enhances driver skills, improves safety, and increases employability. Drivers can select modules based on their job requirements or areas they wish to develop.

Steps to Complete Driver CPC:

• Plan your 35 hours of training: You can spread it over five years, completing at least seven hours at a time. Taking one day (seven hours) per year is a recommended approach.
• Ask your employer for support: Employers may assist in organising or funding your CPC training.
• Book a JAUPT-approved course: Choose a reputable provider and ensure the course is approved by JAUPT. Quicktemp can guide you to suitable options.
• Complete the course: There’s no test; completion is based on attendance.
• Obtain your DQC: After finishing 35 hours of training, apply for your DQC and carry it while driving professionally.

What Will You Learn?

Courses vary but can cover topics such as

• Fuel-efficient driving
• EU Drivers' Hours and RT(WT)R
• Digital Tachograph usage
• Health & Safety
• Road traffic laws
• Customer service
• Dealing with incidents on the road

To learn more about Driver CPC and available courses, contact Quicktemp for advice and booking.

Disclaimer

This information has been gathered from sources including GOV.UK and RoSPA. Although every effort has been made to ensure accuracy, Quicktemp and its affiliates accept no liability for any errors or omissions.

Every driver has the responsibility to carry out a Daily Walk Round Check before setting off. This check ensures the vehicle is roadworthy, the load is secure, and that neither poses a risk to other road users or pedestrians.

Failing to meet the required standards during a DVSA roadside inspection can result in serious consequences. Drivers risk penalty points on their licence, while operators could face Prohibition Notices, DVSA investigations, and even prosecution.

Key Questions for the Walk Round Check:

• Does everything work properly?
• Is everything secure?
• Can you control the vehicle effectively?
• Is anything damaged or missing?
• Could the vehicle or load cause harm or be a nuisance?

1. Inside the Cab

• Ensure the cab access is clean, safe, and undamaged.
• Check that the seat is secure and properly adjusted for control and visibility.
• Ensure the seatbelt is functioning and worn as required.
• Confirm a clear view to the front.
• Verify that the Operator’s Licence is present and valid.
• Ensure the tachograph is working correctly.
• Adjust mirrors and confirm your view isn’t obstructed.
• Test wipers, washers, lights, and all other electrical components.
• Check dashboard warning lights and the horn.
• Ensure driving controls, including steering, parking brake, and footbrake, are working.
• Check that the footbrake operates on both tractor and trailer.
• Listen for air exhaust from tractor and trailer brakes.
• If ABS is fitted, ensure it is functioning correctly.
• Start the engine and listen for air leaks while checking for excessive exhaust noise or smoke.

2. Wheels and Tyres

• Inspect tyre walls and treads for wear, exposed cord, bulges, or tears.
• Check for under-inflated tyres, particularly inner tyres on twin wheel sets.
• Look for any missing wheel nuts.
• Ensure wheel nuts show no signs of loosening.
• Check mudguards and spray suppression equipment for proper fitting and security.

Carrying out these checks ensures safety and compliance, reducing risks for both drivers and operators.

Disclaimer

This information has been gathered from sources including GOV.UK and RoSPA. Although every effort has been made to ensure accuracy, Quicktemp and its affiliates accept no liability for any errors or omissions.

With over 31 million commercial vehicles on European roads, organised cargo crime is a significant risk. The value of stolen cargo has risen by 41% since 2007, with an average loss per incident of €68.3k. Across Europe, the total value of stolen cargo reaches €11.6bn annually, with 1,500-2,000 reported incidents each year.

However, by implementing simple security measures, you can reduce the risk of cargo crime impacting your business.

Keeping Your Drivers Safe

Professional drivers, both HGV and LCV, face high risks, especially when operating alone. Hijacking and theft are particular threats. Drivers should

• Be wary of fake police or DVSA officers
• Stay alert for bogus road diversions or closures
• Avoid being tricked by "round-the-corner" thefts, where they're diverted to a false delivery location
• If asked to stop, keep the engine running, doors locked, and windows closed until sure it's genuine
• Never stop for hitchhikers or offer roadside assistance
• Keep mobile phones charged and be vigilant of vehicles following them for long periods

The Hidden Costs of Cargo Crime

Cargo theft affects more than just the stolen goods. Hidden costs include

• Replacing stolen items or covering insurance shortfalls
• Repair and recovery costs for damaged vehicles
• Vehicle hire while repairs are being done
• Damage to business reputation
• Penalties for late deliveries
• Increased insurance premiums
• Time spent on administration and investigations
• Driver impacts, such as stress or injury, leading to lost workdays

Preventing Terrorism: Vehicles as Weapons

Between 2015 and 2019, 15 terrorist attacks across Europe involved commercial vehicles, causing 140 deaths. While these attacks are hard to predict, simple security measures can help reduce the risk. Both employers and drivers play a role.

For Employers

• Include security instructions in driver handbooks and during inductions
• Use driver photo ID cards and establish procedures for reporting delays

For Drivers

• Always lock and secure the vehicle when leaving the cab
• Keep keys on your person
• Stick to planned routes but avoid using the same route repeatedly
• Report suspicious behaviour immediately

Security Measures for Cargo Protection

• Ensure the vehicle is suitable for securely transporting goods
• Use strong locking systems to reduce theft risk
• Implement a clear in-transit security policy, including rules about staying with the load and where drivers can stop. Continuously review these procedures
• Always remove keys and lock the doors when leaving the cab, and avoid accessing the load while en route
• Ensure proper paperwork and clear responsibility for unloading. Remind drivers to be cautious of deception techniques

Cargo at Rest, Cargo at Risk

A high percentage of theft occurs at weekends or from vehicles parked in unsecured areas. To minimise risk, don’t leave vehicles loaded longer than necessary, especially in unsecured locations.

By staying vigilant and implementing these security measures, you can significantly reduce the risk of cargo crime and keep both your business and drivers safe.

Disclaimer

This information has been gathered from sources including GOV.UK and RoSPA. Although every effort has been made to ensure accuracy, Quicktemp and its affiliates accept no liability for any errors or omissions.

On average, large goods vehicles (LGVs) and buses hit five bridges across the UK every day. In 2019, Network Rail reported 1,787 bridge strikes, calling the situation unacceptable. The aftermath of these strikes is expensive, costing an average of £13,000 per incident, amounting to £23 million annually. The costliest single strike in 2019 led to £1.8 million in train delay costs. With Network Rail now able to claim these costs from hauliers, avoiding bridge strikes is crucial for both safety and financial reasons.

Common Causes of Bridge Strikes

• Drivers not knowing their vehicle height
• Poor route planning
• Using car sat navs that don't account for low bridges
• Misunderstanding or missing road signs

How to Avoid Bridge Strikes

Know Your Vehicle's Height

• If your vehicle's travelling height exceeds 3 metres, it’s legally required to display the correct height in the cab
• 43% of drivers admit they don’t measure their vehicle height before setting off
• HGV heights can change based on load, trailer adjustments, or coupler height. Always double-check and display the correct height after loading

Plan Your Route

• 52% of drivers don’t account for low bridges in their route planning
• Use vehicle-specific sat navs and refer to atlases or local authority resources that provide information on low bridge height limits
• If your vehicle exceeds 4.95 metres in height, consult local authorities to verify your route
• If diverted, drivers should stop and seek alternative routes to avoid low bridges

Pay Attention to Arched Bridges

• The height indicated on arched bridges only applies to the centre, marked by goalposts and white road lines
• If your load is 3 metres or more in width, the available height may be less than what’s signed

Understand the Signs

• Low bridges with heights under 4.95 metres are usually marked with advance warning signs
• Red circle signs prohibit access; red triangle signs warn of danger ahead

What to Do If You Hit a Bridge

• Don’t leave the scene – keep the vehicle where it is
• Report the strike immediately using the number displayed on the bridge's ID plate
• Call 999 and notify the police
• Keep the public at a safe distance

Consequences of a Bridge Strike

• Disruption to rail services and danger to passengers
• Delays and congestion on surrounding roads
• Prosecution of drivers, potentially leading to loss of licence or imprisonment
• Transport operators are liable for the cost of bridge repairs, recovery, and delayed rail services

Notable Example

One bridge on the A142 in Ely, Cambridgeshire, was hit 32 times in a single year.

By following these precautions, you can help prevent costly and dangerous bridge strikes. Stay aware, plan ahead, and always know your vehicle’s height.

Disclaimer

This information has been gathered from sources including GOV.UK and RoSPA. Although every effort has been made to ensure accuracy, Quicktemp and its affiliates accept no liability for any errors or omissions.